Job Details

Job Title:
Customer Service Representative
Job Type:
Full Time Job
Job Experience:
Fresher / Experienced
Job Shift:

Job Description

  • Handle queries and complaints of Amazon Sellers for queries related to products/Orders.
  • Transaction handling Services, Problem Solving Efficiency.
  • Numerical Ability, High level of accuracy.
  • Energetic, friendly and approachable individuals that understand the impact of great customer service.
  • Responsible to deliver high quality and productivity results that meet the identified targets.
  • Strong ability to multitask and take fast decisions independently.
  • Maintains composure and patience with customers.

Required Skill Set:

  • Good verbal, written and listening skills.
  • Should have good command over Grammar and Fluency in English/Hindi/Telugu/Tamil/Kannada.
  • Details of several functions to provide quality service.
  • Good knowledge of computers .
  • Ability to Write/type messages to ensure professional tone.
  • Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
  • Excellent interpersonal skills .

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